Sales Policy for Nariconnie Luxury Watches

Effective Date: January 4, 2025

At Nariconnie Luxury Watches, we are committed to delivering an exceptional shopping experience with every order. Our sales policy ensures transparency, customer satisfaction, and adherence to the highest industry standards. Please review the following guidelines to better understand our sales process and customer protection measures.

1. Product Information

We make every effort to ensure that the information provided about our products is accurate and up-to-date. This includes detailed descriptions, images, pricing, and availability. However, please note that:

  • Product Availability: All items are subject to availability. If a product you order is out of stock, we will notify you promptly and offer you the option to either wait for restocking, exchange for a similar product, or receive a full refund.
  • Product Colors: Due to lighting conditions and monitor settings, colors of products may appear differently than they do in person.

2. Pricing and Payments

  • Pricing: All prices listed on Nariconnie.com are in USD and are subject to change without prior notice. Prices do not include applicable taxes or shipping fees unless explicitly stated.
  • Taxes: Sales tax will be applied to orders in accordance with the laws of the state in which the order is placed. The tax rate may vary depending on your location.
  • Payment Methods: We accept a variety of secure payment methods, including but not limited to:
    • Credit Cards (Visa, MasterCard, American Express, Discover)
    • Debit Cards
    • PayPal
    • Apple Pay
    • Google Pay

By completing a purchase on our website, you agree to pay the total price of the order, including shipping fees and applicable taxes.

3. Order Confirmation

Once your order is placed, you will receive an email confirmation outlining your order details, including the order number, products purchased, and total cost. This email confirms that your order has been received and is being processed. However, please note that this does not guarantee that the item is in stock or that your order has been accepted.

4. Order Cancellation

  • Before Shipping: If you wish to cancel your order before it is shipped, please contact us immediately at info@nariconnie.com or call us at (631) 289-0725. If the order has not yet been processed for shipping, we will cancel it and issue a full refund.
  • After Shipping: Once an order has been shipped, it cannot be canceled. However, you may return the product according to our Return and Refund Policy.

5. Shipping and Delivery

  • Shipping Rates: Shipping costs are calculated based on the delivery address, size, and weight of the items. Shipping charges will be clearly displayed at checkout.
  • Processing Time: We aim to process orders within 1-2 business days after confirmation. However, please note that during busy times or holidays, there may be slight delays.
  • Delivery Times: Delivery times may vary depending on your location. Standard shipping within the United States typically takes 5-7 business days. International orders may take 7-14 business days, subject to customs processing.
  • Tracking: Once your order has shipped, you will receive a tracking number via email to monitor its progress.

6. Returns and Refunds

  • Eligibility for Returns: Products can be returned within 30 days from the date of delivery, as long as they are unused, unworn, and in original condition. Please refer to our Refund and Returns Policy for detailed information.
  • Refund Process: If your return is approved, a refund will be issued to your original payment method. Refunds may take 7-10 business days to process.

7. Warranty

  • Warranty Coverage: Our luxury watches come with a 2-year warranty from the date of purchase. The warranty covers manufacturing defects, but does not cover damage caused by misuse, accidents, or normal wear and tear. Please see our Warranty Policy for full details.
  • Warranty Claims: If your product experiences issues covered by the warranty, please contact us at info@nariconnie.com with proof of purchase for assistance.

8. Security and Privacy

We take the security of your personal information seriously. All transactions on Nariconnie.com are secured by SSL encryption, ensuring that your personal and payment information is protected.

For more information about how we collect, use, and protect your data, please refer to our Privacy Policy.

9. Limitation of Liability

  • Product Descriptions: We make every effort to accurately describe our products, but do not guarantee that the descriptions are completely error-free. We are not liable for any inaccuracies or omissions in product descriptions.
  • Limitation of Damages: In no event shall Nariconnie Luxury Watches be liable for any damages beyond the total purchase price of the product purchased. We are not responsible for any indirect, incidental, or consequential damages.

10. Customer Service

We are here to assist you with any questions or concerns you may have. Please feel free to contact us:

  • Email: info@nariconnie.com
  • Phone: (631) 289-0725
  • Address: 390 Plad Blvd, Holtsville, New York, United States